net22 Privacy Policy

Last Updated: January 2026

Introduction

Welcome to net22, Bangladesh's trusted online gaming destination. This Privacy Policy explains how net22 collects, uses, stores, shares, and protects the personal information of players and visitors who use our platform. By accessing or using net22, you agree to the terms described in this policy. If you do not agree, please discontinue use of our services.

net22 is committed to maintaining the highest standards of data privacy for our Bangladesh-based user community. We process your data responsibly, in accordance with internationally recognised data protection principles, and we give you meaningful control over your personal information. This policy applies to all users of net22, including players who access our platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other part of Bangladesh.

Information We Collect

net22 collects personal information through a variety of channels as you interact with our platform. The categories of information we collect depend on how you use our services and what is necessary to provide you with a safe, fair, and compliant gaming experience.

Registration and Account Information

When you create an account with net22, we collect the following details to verify your identity and maintain your account:

• Full name and date of birth (to confirm you are 21 years of age or older)
• Email address and phone number for account communication
• Username and encrypted password
• Residential address and country of residence (Bangladesh)
• Government-issued identity document details for KYC verification

Financial and Transaction Data

To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard, we collect and retain:

• Payment method type and masked account identifiers
• Transaction amounts, dates, and reference numbers
• Deposit and withdrawal history for your account
• Bonus wagering records and eligible promotional activity

How We Use Your Information

net22 uses your personal information only for legitimate purposes that are necessary to operate our platform, fulfil our obligations to you, and comply with applicable requirements. Specifically, we use your data to:

• Create and manage your net22 account and verify your identity
• Process deposits and withdrawals via your chosen payment methods
• Deliver personalised promotions, bonuses, and gaming recommendations
• Provide 24/7 customer support for all Bangladesh players
• Monitor for suspicious activity, fraud prevention, and responsible gaming compliance
• Improve our platform performance, game selection, and user experience

We will never use your personal data for purposes incompatible with those stated above. Where we wish to use your information in a new way, we will update this Privacy Policy and notify you accordingly before doing so.

Data Sharing and Disclosure

net22 does not sell, rent, or otherwise trade your personal information to unaffiliated third parties. We may share certain data with trusted service providers and partners who assist us in running our platform, but only on a strictly need-to-know basis and under binding confidentiality obligations.

Service Providers

We engage third-party service providers for payment processing, identity verification, fraud detection, customer support software, and platform analytics. These providers are contractually obligated to use your data solely for the services they perform on our behalf and may not disclose or use it for any other purpose.

Legal Obligations

net22 may disclose your personal information where required to do so by applicable law, court order, regulatory authority, or government directive. In such cases, we will share only the minimum amount of information strictly necessary to comply and will, wherever permitted, notify you of such disclosure in advance.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred to the new entity as part of that transaction. You will be notified via email or a prominent notice on our platform of any such change in ownership, along with any changes to this Privacy Policy that may result from it.

Data Security

The security of your personal information is a top priority at net22. We employ a range of technical and organisational measures to safeguard your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure password hashing, firewalled server infrastructure, and restricted internal access controls so that only authorised team members can handle sensitive player data.

While we take every reasonable precaution to protect your information, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying us immediately if you suspect any unauthorised access to your net22 account. Always log out of your account after each session, particularly on shared devices.

Your Privacy Rights

As a net22 player, you have several important rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and without undue burden. Your rights include:

• Right to Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of inaccurate or incomplete data
• Right to Erasure — request deletion of your data where it is no longer necessary
• Right to Restrict Processing — request that we limit how we use your data
• Right to Object — object to our processing of your data for marketing purposes

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 calendar days. In some circumstances we may need to verify your identity before fulfilling a request to ensure we are disclosing information to the right person.

Cookies Policy

net22 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us remember your preferences, keep your session secure, and understand how players interact with different parts of our platform. We use the following types of cookies: strictly necessary cookies (essential for the platform to function), performance cookies (help us analyse usage patterns), and functionality cookies (remember your settings and preferences).

You can manage or disable cookies through your browser settings at any time. Please note that restricting cookies may affect the availability or functionality of certain features within your net22 account. Strictly necessary cookies cannot be disabled as they are required for the site to operate securely.

Third-Party Services and Links

Our platform integrates with third-party payment processors including bKash, Nagad, Rocket, and Upay for local Bangladeshi transactions, as well as international providers such as Visa and Mastercard. We also work with game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each of these third parties operates under its own privacy policy and data-handling practices. net22 is not responsible for the privacy practices of any third-party service once you leave our platform.

net22 does not currently maintain links to external websites. However, should any third-party links appear on our platform in future promotional contexts, please be aware that clicking such a link will take you away from net22 and that the third party's own privacy policy will govern data collection from that point. We strongly encourage you to review the privacy policy of any website you visit.

Children's Privacy

net22 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain any personal information from persons under the age of 21. If we become aware that a minor has registered an account or provided personal data to us, we will immediately suspend that account and delete all associated data. If you are a parent or guardian and believe your child has accessed net22, please contact us immediately at [email protected] so we can take prompt action.

Changes to This Privacy Policy

net22 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification. The updated policy will take effect immediately upon being posted to the platform.

We encourage you to review this Privacy Policy periodically to stay informed about how net22 is protecting your information. Your continued use of the net22 platform after any changes to this policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you should discontinue use of our platform and contact us to request account closure.