Terms & Conditions

Introduction

Welcome to net22, Bangladesh's trusted online gaming destination. These Terms & Conditions govern your access to and use of the net22 platform, including all games, features, promotions, and services available on our website. By registering an account, making a deposit, or participating in any game or promotion, you confirm that you have read, understood, and accepted these terms in full.

These terms apply to all users of the net22 platform regardless of the device, browser, or method used to access the service. net22 reserves the right to modify these terms at any time. Continued use of the platform following any amendment constitutes your acceptance of the updated terms.

Eligibility & Age Requirements

To register and use the net22 platform, all users must meet the following eligibility criteria without exception. net22 strictly enforces these requirements to maintain a safe, fair, and responsible gaming environment for the Bangladesh market.

• You must be at least 21 years of age. Playing on net22 is strictly for adults aged 21 and above.
• You must be a resident of, or legally permitted to access online gaming in, Bangladesh.
• You must not be a current employee, contractor, or immediate family member of an employee of net22 or any affiliated company.
• You must provide accurate, truthful, and up-to-date personal information during registration and keep it current at all times.

Account Registration & Management

Each individual may hold only one registered account on net22. Creating multiple accounts, whether under the same name, device, IP address, or payment method, is strictly prohibited and will result in permanent account closure and forfeiture of any balances held.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. net22 will never ask for your password via email, chat, or phone. You agree to immediately notify us if you suspect any unauthorized access to your account. The following security practices are required:

• Use a strong, unique password that is not shared with any other service.
• Do not share your account credentials with any third party under any circumstances.
• Log out of your account when using shared or public devices.
• Keep your registered email address active and accessible, as it is our primary channel for account communications.

Account Verification (KYC)

net22 operates a Know Your Customer (KYC) process to verify the identity and age of all account holders. You may be required to submit a valid National ID, passport, or other government-issued identification. Withdrawal requests above specified thresholds may be held pending full KYC completion. net22 complies with applicable anti-money laundering (AML) guidelines and reserves the right to report suspicious activity to relevant authorities.

Deposits & Withdrawals

net22 supports a wide range of payment methods tailored for Bangladesh players. All transactions are processed in Bangladeshi Taka (BDT) and are subject to the following terms. We are committed to fast, transparent, and secure financial transactions on our platform.

Deposit Policy

Deposits are processed instantly for most supported methods. net22 accepts the following payment options for Bangladesh players:

• Mobile banking: bKash, Nagad, Rocket, Upay — ideal for instant transactions from any smartphone in Dhaka, Chittagong, Sylhet, and beyond.
• Bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other major Bangladeshi institutions.
• Card payments: Visa and Mastercard are accepted where available. Minimum deposit amount and maximum limits apply and may vary by payment method.

Withdrawal Policy

Withdrawals are subject to verification and processing times. To successfully process a withdrawal from net22, please note the following:

• Your account must be fully verified (KYC complete) before any withdrawal can be approved.
• Withdrawals are typically processed within 1-3 business days. Expedited processing may be available for higher-tier accounts.
• Withdrawals must be made to the same payment method used for the original deposit, wherever possible, as part of our anti-fraud policy.

Bonuses & Promotions

net22 offers a variety of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as the BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• All bonuses are subject to a wagering requirement before withdrawal is permitted. The specific rollover multiplier for each promotion is stated in the individual promotion's terms.
• Bonuses may only be used on specific games or categories as specified in the individual promotion. Some games may contribute differently toward wagering requirements.
• net22 reserves the right to void bonuses and related winnings if misuse, abuse, or exploitation of bonus conditions is detected.
• Only one welcome bonus may be claimed per player, per household, and per device. Duplicate bonus claims will be rejected.

net22 reserves the right to change, suspend, or withdraw any promotion at any time without prior notice. Players are encouraged to check the current terms of any promotion before participating.

Prohibited Activities

The following activities are strictly prohibited on the net22 platform. Any user found engaging in such conduct will have their account immediately suspended and any associated funds withheld pending investigation. net22 reserves the right to take further legal action where appropriate.

• Registering or operating multiple accounts (multi-accounting) to claim duplicate bonuses or circumvent restrictions.
• Collusion with other players, or using automated tools, bots, scripts, or software to gain an unfair advantage in any game.
• Fraud, money laundering, or using the platform to process funds derived from unlawful activities.
• Chargebacks, reverse transactions, or disputed payment claims made in bad faith to fraudulently recover deposited funds.
• Sharing, selling, or transferring your account or account credentials to another person for any reason.

Responsible Gaming

net22 is committed to promoting responsible gaming practices across all of Bangladesh. We believe that gaming should be a source of entertainment and fun — never a financial burden or cause of personal harm. All players are encouraged to set personal deposit limits, session time limits, and to take regular breaks. If you feel that your gaming habits are becoming difficult to manage, please visit our dedicated Responsible Gaming page or contact our support team immediately.

This platform is strictly for adults aged 21 and above (21+ only). net22 does not allow underage individuals to register, play, or claim any bonuses. Parents and guardians are advised to use parental control software to prevent underage access to online gaming platforms.

Intellectual Property

All content available on the net22 platform — including but not limited to the website design, logos, graphics, text, software, game interfaces, and promotional materials — is the intellectual property of net22 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. Any reproduction, redistribution, modification, public display, or commercial exploitation of net22 content without prior written permission is strictly prohibited and may result in legal action.

Limitation of Liability

To the fullest extent permitted by applicable law, net22 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service. This includes any technical failures, server downtime, connectivity issues, or game malfunctions that are outside of net22's reasonable control.

In no event shall net22's total liability to any user exceed the total amount deposited by that user in the 30 days preceding the event giving rise to the claim. net22 makes no warranties, express or implied, regarding the availability, accuracy, or fitness for purpose of the platform or its content.

Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any dispute arising from the use of the net22 platform that cannot be resolved through our internal customer support process will be subject to binding arbitration. net22 aims to resolve all disputes fairly and transparently. Players in Bangladesh are encouraged to contact our 24/7 support team as the first step in any dispute resolution process.

Amendments to These Terms

net22 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered users via email or a prominent notice on the platform. The date of the most recent update is displayed at the top of this page. Your continued use of the net22 platform after any changes have been posted constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically to stay informed of any updates.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our team is available 24/7 to assist all players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

Email us at [email protected]. Please do not share sensitive account information such as passwords in any email correspondence.